Support Board
Date/Time: Fri, 26 Apr 2024 20:58:59 +0000
Transfer Sierra config onto a new SSD disk
View Count: 1094
[2019-08-27 11:35:56] |
User657945 - Posts: 226 |
I'm in demo test with you but my intention at the of the trial to move Sierra (with all my studies) to a new SSD dedicated disk can you tell which is the pricedure to safely do that please? thx Alberto |
[2019-08-27 17:28:59] |
Sierra Chart Engineering - Posts: 104368 |
Refer to the following documentation for this: Transferring Sierra Chart Settings and Data From Existing Installation to New Installation Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2019-08-27 20:42:39] |
User657945 - Posts: 226 |
thx
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[2019-09-02 13:02:51] |
User657945 - Posts: 226 |
I was folling the procedure indicatred by you I downloaded Sierra from your site and saved to the new SSD disk, then I push install but it is still installed on C and running automatically from C primary disk. No istance of Sierra were open and I don't know if it matters or not I'm in live demo till sept 6. This is the installer log file Installer version: 9 | 2019-09-02 14:55:35 Not using HTTP proxy server settings. | 2019-09-02 14:55:36 HTTP Request: https://www.sierrachart.com/API.php?Service=GetCurrentVersionNumber&Version=9&ServiceCode= | 2019-09-02 14:55:36 HTTP Request: https://www.sierrachart.com/downloads/1983/FilesToDownload.txt | 2019-09-02 14:55:37 Not overwriting file since it exists: 2TargetsWithBEStop.twconfig | 2019-09-02 14:55:37 Not overwriting file since it exists: 2TargetsWithCommonStop.twconfig | 2019-09-02 14:55:37 Not overwriting file since it exists: ChartbookExample.cht | 2019-09-02 14:55:37 Not overwriting file since it exists: Clean Chart.stdycollct | 2019-09-02 14:55:37 Not overwriting file since it exists: EURUSD.dly | 2019-09-02 14:55:37 Not overwriting file since it exists: SimpleBracket.twconfig | 2019-09-02 14:55:37 HTTP Request: https://www.sierrachart.com/downloads/Common1964/FilesToDownload.txt | 2019-09-02 14:55:37 Starting request of files to install. | 2019-09-02 14:55:37 HTTP request: https://www.sierrachart.com/downloads/1983/SierraChartStudies_64.dll | 2019-09-02 14:55:37 HTTP request: https://www.sierrachart.com/downloads/1983/SierraChart_64.exe | 2019-09-02 14:55:37 Received file: SierraChartStudies_64.dll | 2019-09-02 14:55:38 Received file: SierraChart_64.exe | 2019-09-02 14:55:41 Starting move of SierraChartStudies_64.dll | 2019-09-02 14:55:41 Successfully moved C:\SierraChart\DownloadedInstallationFiles\SierraChartStudies_64.dll file to the folder C:\SierraChart\ | 2019-09-02 14:55:41 Starting move of SierraChart_64.exe | 2019-09-02 14:55:41 Successfully moved C:\SierraChart\DownloadedInstallationFiles\SierraChart_64.exe file to the folder C:\SierraChart\ | 2019-09-02 14:55:41 Installation complete. | 2019-09-02 14:55:41 CreateShortcut: Save error | 2019-09-02 14:55:41 CreateShortcut: Save error | 2019-09-02 14:55:42 Created process C:\SierraChart\SierraChart_64.exe. Parameters: . Current folder: C:\SierraChart | 2019-09-02 14:55:56 Date Time Of Last Edit: 2019-09-02 15:43:33
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new folder.PNG / V - Attached On 2019-09-02 15:43:24 UTC - Size: 91.93 KB - 277 views |
[2019-09-03 06:03:38] |
User657945 - Posts: 226 |
Hi Can you please tell me if I'm doing something wrong or what's the problem is please?thx
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[2019-09-03 15:01:15] |
User657945 - Posts: 226 |
Please is there anybody that can answer?thx
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[2019-09-03 15:08:10] |
User907968 - Posts: 802 |
Did you change the installation path in the Sierra Chart Installer? I suspect not.
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[2019-09-03 15:10:29] |
User657945 - Posts: 226 |
I did I also attached the photo with the new folder, that is why I'm asking for support
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[2019-09-03 15:24:50] |
User907968 - Posts: 802 |
You changed the path in the red box in the attached image?
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installer.png / V - Attached On 2019-09-03 15:22:17 UTC - Size: 22.9 KB - 272 views |
[2019-09-03 15:29:54] |
User657945 - Posts: 226 |
Uhmm that's a good point I changed the folder where I downloaded the installer file but probably not the ones you are indicating. I will check thx a lot
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[2019-09-03 15:39:51] |
User657945 - Posts: 226 |
Thank You User907968 that was the issue now I will move the data files when the platform will be closed . So for support the case it is solved.Alberto
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[2019-09-04 03:17:37] |
Sierra Chart Engineering - Posts: 104368 |
Yes you need to change the Installation Path on the Installer to where you want to install Sierra Chart before pressing Install. So looks like you want to use J:\SierraChart
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-09-04 06:25:14
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