Login Page - Create Account

Support Board


Date/Time: Tue, 16 Apr 2024 06:25:08 +0000



symbol setting

View Count: 2131

[2013-03-21 15:08:53]
Pavel - Posts: 3
Dear support, yesterday wrote you Mark from cannontrading my problem. Today I received answer and dissable Pattern Matching, but I still have the same problem. Please see the attachment.

Thank you
Attachment Deleted.
attachmentSymbol setting.doc - Attached On 2013-03-21 15:07:51 UTC - Size: 179 KB - 819 views
Attachment Deleted.
[2013-03-21 17:33:26]
Sierra Chart Engineering - Posts: 104368
We have carefully tested this and we are successful using the symbol you have shown in your document in the Global Settings >> Symbol Settings window. Pattern matching should be disabled, but it does not matter.

Please do the following:

1. Update Sierra Chart to the current version by selecting Help >> Download Current Version. This may not be necessary, but it is important that you are running the same version that we are.

2. Go to the chart that you have the Spreadsheet Study on and select Chart >> Chart Settings >> Apply Global Symbol Settings.

3. Go to the Trade Activity tab of the Trade >> Trade Activity Log and select Edit >> Refresh Log. Make certain you have enabled the Use Commission option at the top of the log.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-03-21 17:33:57
[2013-03-21 18:52:32]
Pavel - Posts: 3
Now it works fine:-)

Thank you for your help.


To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account