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Date/Time: Mon, 22 Jan 2018 00:38:54 +0000



symbol setting

Support Request:
[2013-03-21 15:08:53]
Pavel - Posts: 3
Dear support, yesterday wrote you Mark from cannontrading my problem. Today I received answer and dissable Pattern Matching, but I still have the same problem. Please see the attachment.

Thank you
Attachment Deleted.
attachmentSymbol setting.doc - Attached On 2013-03-21 15:07:51 UTC - Size: 179 KB - 199 views
Attachment Deleted.
[2013-03-21 17:33:26]
Sierra Chart Engineering - Posts: 56338
We have carefully tested this and we are successful using the symbol you have shown in your document in the Global Settings >> Symbol Settings window. Pattern matching should be disabled, but it does not matter.

Please do the following:

1. Update Sierra Chart to the current version by selecting Help >> Download Current Version. This may not be necessary, but it is important that you are running the same version that we are.

2. Go to the chart that you have the Spreadsheet Study on and select Chart >> Chart Settings >> Apply Global Symbol Settings.

3. Go to the Trade Activity tab of the Trade >> Trade Activity Log and select Edit >> Refresh Log. Make certain you have enabled the Use Commission option at the top of the log.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2013-03-21 17:33:57
[2013-03-21 18:52:32]
Pavel - Posts: 3
Now it works fine:-)

Thank you for your help.


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