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Date/Time: Fri, 19 Apr 2024 01:02:12 +0000



Only showing one bar

View Count: 604

[2019-08-20 21:19:55]
user10000 - Posts: 41
I just got a new account thru amp futures and the bars are not appearing besides the current one

http://www.sierrachart.com/image.php?Image=1566335791965.png
[2019-08-20 21:38:50]
Sierra Chart Engineering - Posts: 104368
Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart.

If there still is a problem with missing data let us know.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-08-20 21:39:12
[2019-08-20 21:57:52]
cmet - Posts: 534
Seeing this too with AMP/CQG

Re-downloaded all data for #ES_F, didn't fix it.

Definitely some bad data somewhere.

Update: Looks like this is a problem with after hours data from about 4:40 EST.

Prices since the 6pm Globex open seem to be printing normal.
Date Time Of Last Edit: 2019-08-20 22:04:09
[2019-08-20 23:48:59]
User025822 - Posts: 35
I have the same problem. I am with AMP/CQG

Deleting and redownloading data does not fix the problem
[2019-08-21 02:43:36]
Sierra Chart Engineering - Posts: 104368
Post #3 and #4 are about a completely different issue.

To re-download the data in the chart to correct the data error during the 17:00 US Eastern time hour:

Right-click on the chart before the data error and select Delete and Download Data. You just need to do this once per symbol.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-08-21 02:43:54

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