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Date/Time: Fri, 19 Apr 2024 07:14:01 +0000



SC Data Feed outages overnight

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[2019-08-20 12:22:59]
User98657 - Posts: 304
I'm using Sierra Chart Data feed. There have been several outages overnight and into the early morning (8/20/19), the most recent just occurring as i write this at 7:22 am central time.

Can you tell me why?
[2019-08-20 14:39:05]
Sierra Chart Engineering - Posts: 104368
What do you mean by this? There have been no outages at all. It sounds like you had an Internet connectivity issue.

Earlier we did do a software update on one of the servers and transferred users to another server but that would have been just nothing more than a two second reconnection. But it was not at the time of this:
the most recent just occurring as i write this at 7:22 am central time.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-08-20 14:40:08

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