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Date/Time: Wed, 26 Feb 2020 01:06:55 +0000

no data in CTS from 6-21 to 7-2

[2013-12-08 17:19:53]
FcL - Posts: 90 | Ending Date: 2020-05-06

i use CTS and there aren't data in intraday charts from 6-21 to 7-2 (2013).
I use YM, NQ and ES.
i have attached two images.

imageYM.CME_20131200_YMZ3.CME_E [C] 5 min #1 41616.715.png / V - Attached On 2013-12-08 17:18:47 UTC - Size: 67.57 KB - 128 views
imageYM.CME_20131200_YMZ3.CME_E [C] 60 min #1 41616.714.png / V - Attached On 2013-12-08 17:19:01 UTC - Size: 64.98 KB - 137 views
[2013-12-08 19:52:37]
Sierra Chart Engineering - Posts: 81479 | Ending Date: 2020-06-09
Update Sierra Chart by selecting Help >> Download Prerelease.

After the update follow the steps 1, 2 and 11 here:

If the data is still missing, this is a server issue that we cannot help with. You will need to contact CTS. When contacting CTS, do not use the Continuous Futures Contract feature and let them know specifically which data is missing from which market. And that you are using CTS FIX.

You may be also interested in the new Sierra Chart Real-Time and Historical Futures Data Service:

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2013-12-08 19:55:57

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