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Date/Time: Thu, 28 Mar 2024 09:09:49 +0000



no data in CTS from 6-21 to 7-2

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[2013-12-08 17:19:53]
natanibz - Posts: 130
Hello,

i use CTS and there aren't data in intraday charts from 6-21 to 7-2 (2013).
I use YM, NQ and ES.
i have attached two images.

Thanks
imageYM.CME_20131200_YMZ3.CME_E [C] 5 min #1 41616.715.png / V - Attached On 2013-12-08 17:18:47 UTC - Size: 67.57 KB - 333 views
imageYM.CME_20131200_YMZ3.CME_E [C] 60 min #1 41616.714.png / V - Attached On 2013-12-08 17:19:01 UTC - Size: 64.98 KB - 388 views
[2013-12-08 19:52:37]
Sierra Chart Engineering - Posts: 104368
Update Sierra Chart by selecting Help >> Download Prerelease.



After the update follow the steps 1, 2 and 11 here:
http://www.sierrachart.com/index.php?l=doc/doc_ChartSettings.html#ContinuousFuturesContract

If the data is still missing, this is a server issue that we cannot help with. You will need to contact CTS. When contacting CTS, do not use the Continuous Futures Contract feature and let them know specifically which data is missing from which market. And that you are using CTS FIX.

You may be also interested in the new Sierra Chart Real-Time and Historical Futures Data Service:
http://www.sierrachart.com/index.php?l=doc/SierraChartRealTimeFuturesStockDataFeed.php

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-12-08 19:55:57

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