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Date/Time: Fri, 26 Apr 2024 22:20:39 +0000



Can't load historical intraday data or historical data without large gaps?

View Count: 837

[2019-08-15 21:44:28]
user8222 - Posts: 21
My charts are all messed up for the longer timeframes in that they are missing the areas from when I was not using sierrachart. How can I have it load all of that data?

http://www.sierrachart.com/image.php?Image=1565905339841.png


For my intraday charts I can also only see what is happening live, I cannot load prior data.

http://www.sierrachart.com/image.php?Image=1565905405155.png


Any ideas? I'd like to load all of this data historically so I have accurate charts and can trade on them live.
[2019-08-16 07:05:36]
Sierra Chart Engineering - Posts: 104368
There is some problem with the historical data downloading. Refer to:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Error when Downloading Historical Intraday Data from the Sierra Chart Historical Data Server
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-10-19 14:05:01]
User387468 - Posts: 4
@User8222 Have you solved the issue ? I now face the same problem. How to fix it ?
[2020-10-19 14:53:37]
Sierra Chart Engineering - Posts: 104368
Your Sierra Chart account which you have logged into this Support Board with is expired. So we know what Sierra Chart account you are using, go to Help >> Support Board from within the Sierra Chart desktop program and then post in this thread telling us this is done.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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