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Date/Time: Fri, 29 Mar 2024 12:19:23 +0000



Error Not Connecting

View Count: 1057

[2013-12-08 12:56:12]
User76055 - Posts: 18
Getting an error not connecting this morning, upgraded to version 1061.
Attached is the error file.
Thanks, Pete
Private File
[2013-12-08 19:24:28]
Sierra Chart Engineering - Posts: 104368
This is the relevant error message:
Zen-Fire - Server Alert: Trading System Connection Login Failed. Error text: permission denied | 2013-12-08 06:48:57

Refer to step 14 here about this:
https://www.sierrachart.com/index.php?l=doc/ZenFire.php#SetupInstructions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-12-08 19:25:23
[2013-12-08 19:26:43]
User76055 - Posts: 18
Its working now, probably like step 14, a Zenfire issue...Thanks!

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