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Date/Time: Wed, 18 Sep 2019 12:31:35 +0000



Stop sold without hitting my stop.

[2019-08-13 19:00:43]
User339484 - Posts: 9
See all info in picture and video of it happening live.

I had two buys with the same stop location and one of them randomly sold.

https://streamable.com/c8tix
imageT.png / V - Attached On 2019-08-13 18:50:22 UTC - Size: 75.54 KB - 15 views
[2019-08-13 22:16:50]
Sierra Chart Engineering - Posts: 76349
Live trading "issues" like this need to be taken to your broker and to the exchange. Also, there is no such thing, as a live order that should not have triggered in the case of exchange level trading. Or at least we have never known of a genuine case like this.

The more likely issue is the market data feed not revealing the current and full trading activity.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2019-08-13 22:17:43

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