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Date/Time: Thu, 25 Apr 2024 11:17:32 +0000



Data trouble - interrupted data and error messages

View Count: 534

[2019-08-13 18:37:32]
User832913 - Posts: 14
I have had this problem for many months and I'm finally frustrated enough to contact you. Why does this seem to happen every 30 minutes? It usually happens in the mornings. I have MANY more of these images if you need more, let me know.

Please advise as to how to resolve this problem, ASAP.
image2019-08-08_08-23-38.png / V - Attached On 2019-08-13 18:36:16 UTC - Size: 263.09 KB - 219 views
[2019-08-13 22:08:26]
Sierra Chart Engineering - Posts: 104368
We see you are using CQG. In this case refer to:
CQG Trading Platform Service: Frequent Server Disconnections when Using CQG
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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