Login Page - Create Account

Support Board


Date/Time: Wed, 18 Sep 2019 12:30:26 +0000



Data trouble - interrupted data and error messages

[2019-08-13 18:37:32]
User832913 - Posts: 2
I have had this problem for many months and I'm finally frustrated enough to contact you. Why does this seem to happen every 30 minutes? It usually happens in the mornings. I have MANY more of these images if you need more, let me know.

Please advise as to how to resolve this problem, ASAP.
image2019-08-08_08-23-38.png / V - Attached On 2019-08-13 18:36:16 UTC - Size: 263.09 KB - 24 views
[2019-08-13 22:08:26]
Sierra Chart Engineering - Posts: 76349
We see you are using CQG. In this case refer to:
https://www.sierrachart.com/index.php?page=doc/CQGTrading.php#FrequentServerDisconnectionsWhenUsingCQG
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

To post a message in this thread, you need to login with your Sierra Chart account:

Login

Login Page - Create Account