Login Page - Create Account

Support Board


Date/Time: Fri, 19 Apr 2024 11:36:07 +0000



will not connect

View Count: 529

[2019-08-13 17:04:03]
User788201 - Posts: 2
the data will not connect... i get a continuous loop of "waiting to connect" please fix. a phone number would be helpful if the fix is not simple.
thank you
[2019-08-13 19:56:27]
Sierra Chart Engineering - Posts: 104368
We cannot solve CQG connection issues. We see that is what you are using.

Refer to the setups instructions here:
CQG Trading Platform Service: Setup Instructions

And then contact your broker for help with this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-08-13 19:56:53

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account