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Date/Time: Thu, 18 Apr 2024 19:11:06 +0000



Chart is not correctly showing bars (IB TWS Realtimedata)

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[2019-08-13 05:49:09]
koray123 - Posts: 2
Hi

I am testing SierrraChart and comparing it with TWS chart.
SierraChart donot look the same as TWS chart there seems to be data differences

Is there any reason for this? Is my configuration wrong?

I am using IB realtime data.


SierraChart using IB (TWS) Real time data

https://pasteboard.co/Isss8Qu.png

TWS Chart with realtime data.

https://pasteboard.co/IsssyjM.png
[2019-08-13 23:58:29]
Sierra Chart Engineering - Posts: 104368
When posting an image of a Sierra Chart chart, use this method only:
https://www.sierrachart.com/index.php?page=PostingInformation.php#PostingAnImage

And for any differences, refer to help topic 43:
Differences With Data and Chart Bars Between Services / Connections / Chart Types
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-08-14 11:50:09]
koray123 - Posts: 2
Hey is someone interested in my problem ? Is this an army disipline? I am trying to use/evaluate your product.
[2019-08-15 07:56:15]
Sierra Chart Engineering - Posts: 104368
First, we do not accept images from outside websites.

And we cannot compare a Sierra Chart chart to a chart from TWS.

So no we are not really interested in doing a comparison to TWS. As a matter of policy we will not do that.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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