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Date/Time: Fri, 19 Apr 2024 12:52:38 +0000



sierrachart refuses to update in real time today

View Count: 752

[2019-08-09 08:40:49]
Freshie - Posts: 5
I have this error https://gyazo.com/cf4fba6d793638c11bb572ad2742c5a7 and sierrachart refuses to update data in real time. was working fine yesterday

any idea why? very upset :(
[2019-08-09 09:56:28]
Sierra Chart Engineering - Posts: 104368
Refer to this section here about this:
CQG Trading Platform Service: Market Data Authorizations for Symbols/Exchanges
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-08-09 11:21:14]
Freshie - Posts: 5
Thanks! You are right. Seems my broker did something on their end when I was sleeping... told them your reply and they fixed it.

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