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Date/Time: Wed, 26 Feb 2020 00:32:59 +0000



DPL not updating and price of trade entry box does not show on screen since update to new versio

[2013-12-06 18:10:17]
VF55262 - Posts: 9 | Ending Date: 2014-05-01 [Expired]
Since upgrading to the new version this morning, my DPL in upper left corner of screen does not update. Also, the box that shoes my trade entry price just shows my trade and then it does not stay on the screen. Please advise. Thank you.
[2013-12-06 18:20:41]
Sierra Chart Engineering - Posts: 81479 | Ending Date: 2020-06-09
What is the symbol of the chart or trade DOM?

Make sure you have Global Settings >> Data/Trade Service Settings >> Use CME Gateway for CBOT Symbols enabled.

Go to Trade >> Trade Orders and Positions >> Positions. Do you see the position listed there? If so, what is the symbol of it.
Sierra Chart Support - Engineering Level

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[2013-12-06 18:24:06]
Sierra Chart Engineering - Posts: 81479 | Ending Date: 2020-06-09
We see the problem. We need to work on a solution to this. Please give us about an hour.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2013-12-06 18:36:45]
Sierra Chart Engineering - Posts: 81479 | Ending Date: 2020-06-09
We will have a new release out 1060 in about 15 minutes.

We will update the thread when this is done.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2013-12-06 19:20:01]
Sierra Chart Engineering - Posts: 81479 | Ending Date: 2020-06-09
Version 1060 is now available. Update Sierra Chart by selecting Help >> Download Current Version.

Make sure that your CBOT symbols use the CME exchange suffix.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2013-12-06 19:20:48

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