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Date/Time: Wed, 24 Apr 2024 02:13:46 +0000



[Programming Help] - vs. 1967 lag response time

View Count: 555

[2019-08-08 16:23:53]
User749241 - Posts: 1
same issue on both laptop and dsktop since 7.23, i have followed support thread suggestions, tried various versions from 1941 to current 1967.
Went thru the help topic on slow performance and applied accordingly with no improvement including safe mode.

On 8.6.19 i started from scratch with 1967 and building new CB with only 1 new clean chart per instructions on help site. I did not add anything to chart. Just switched from bars to candles. It ran fine until this morning, the mouse began to lag again right after starting SC w/delay in mouse 5-15 seconds

Thank you for your help.
[2019-08-09 07:27:55]
Sierra Chart Engineering - Posts: 104368
So this is when using just one chart?

This really sounds like some kind of issue on your system. That is really the only reasonable explanation.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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