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Date/Time: Wed, 18 Sep 2019 12:29:12 +0000



Trading commands on custom control bar using different trade symbol

[2019-08-08 14:51:49]
AKR - Posts: 413
When doing that the buttons on the control bar dont work. guess they want to "cancel" or "flatten" the original symbol.
as that something that might be changed?
[2019-08-08 17:51:52]
Sierra Chart Engineering - Posts: 76349
We are not understanding this. You are going to have to be much more detailed about this.
Sierra Chart Support - Engineering Level

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Date Time Of Last Edit: 2019-08-08 17:52:00
[2019-08-09 14:09:23]
AKR - Posts: 413
OK, I have a customized control bar with trading buttons like "flatten" and "cancel all".
The charts are set to ES and "trade and current quote symbol" to MES (use as trade only).
When I am in an MES order and press the flatten button it does not react at all (so not to MES). Guess it wants to flatten a ES order which I dont have at that moment.
[2019-08-13 23:04:12]
Sierra Chart Engineering - Posts: 76349
When I am in an MES order and press the flatten button it does not react at all (so not to MES). Guess it wants to flatten a ES order which I dont have at that moment.
It will in this case be flattening the position for MES assuming one exists and you can see that position on the Trade Window for the chart.

Most likely the issue you had today was related to a TT order routing issue on the TT side.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2019-08-13 23:04:57

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