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Date/Time: Mon, 17 Feb 2020 11:43:01 +0000



SC Data Feed - M6E won't use SC Data feed/backfill

[2013-12-05 20:29:54]
drw112 - Posts: 21 | Ending Date: 2014-05-03 [Expired]
I had been using M6E fine with the SC data feed and then today I noticed after a disconnect/connect that the [M] was missing. I can't get it to reconnect to SC instead it uses OEC for backfill and live ticks.

Edit: I should mention all other symbols connect to SC Data feed fine.

Edit2: I figured it out. Redownloaded the symbol settings from the server and disconnect/reconnect
Date Time Of Last Edit: 2013-12-05 20:34:17
[2013-12-05 21:09:35]
Sierra Chart Engineering - Posts: 81153 | Ending Date: 2020-06-09
This kind of problem should not be occurring with version 1058 or higher. If that is the version you are running, we need to look into this.
Sierra Chart Support - Engineering Level

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[2013-12-06 02:17:37]
drw112 - Posts: 21 | Ending Date: 2014-05-03 [Expired]
I wasn't when this was happening and upgraded as a troubleshooting step. I think we can consider it closed for now.
[2013-12-06 02:30:34]
Sierra Chart Engineering - Posts: 81153 | Ending Date: 2020-06-09
OK, for sure the problem is resolved in 1059.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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