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Direct MessagesDate/Time: Mon, 06 May 2024 11:42:04 +0000
Problem with performance on a new fast PC (lagging on the scrolling of charts)
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| [2019-08-01 18:50:45] |
| User995923 - Posts: 64 |
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Hello I just bought a new PC(6 core AMD, 16GB RAM DDR4 3000mhz, nvme SSD, radeon RX 580 8GB GPU, 2x 4K monitors 60hz setup) I loaded Sierra Chart, I have 9 tiled charts on one of the screens (daily historical charts), the Intraday Data Storage Time Unit is 1 minute, CPU usage is around 3.5% and ram used is 200MB. I use a yearly VWAP and Volume by price study and I set the days to load to 2500. So the problem is when I scroll through the chart, it is lagging and struggling to move back and forth. The scrolling is not smooth. It is the same when the chart is tiled or maximized. If I open a new chart book and copy paste only one chart, then it is ok. Any idea on what the problem might be? Does it have to do with the tiling or with the 4k resolution? Thanks |
| [2019-08-01 18:56:21] |
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We are aware of the issue and it is documented here: Managing Performance with Version 1959 and Higher and the Chart Update Interval Use version 1964. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-08-02 03:43:43] |
| User995923 - Posts: 64 |
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I updated to the version 1967 and the problem has been solved. Thank you! |
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