Support Board
Date/Time: Fri, 04 Jul 2025 20:53:40 +0000
TransActWS not connecting in version 1964
View Count: 688
| [2019-08-01 12:54:53] |
| User316362 - Posts: 211 |
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Just FYI It seems that TransACTWS (web Socket version) 1964 is not connecting with Transact. I had to move back to version 1941 for a valid connection (using bridge). Date Time Of Last Edit: 2019-08-01 12:56:56
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| [2019-08-01 13:29:43] |
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Ok we are not sure why. We do not observe this ourselves but there may be a problem for some users but that would be something on the Transact authorization side.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-08-01 13:49:59] |
| conr - Posts: 204 |
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Same thing here.
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| [2019-08-01 13:57:06] |
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Ok nothing has changed on the Sierra Chart side in regards to this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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