Support Board
Date/Time: Sat, 27 Apr 2024 22:32:55 +0000
Intraday data missing from one chart in the charbook
View Count: 866
[2019-07-30 20:24:05] |
User643046 - Posts: 14 |
Hello, I have experienced it multiple times that one of the chart will have a few minutes of data missing. No matter what timeframe I use for that particular chart it won't show up the missing data. I have put in 2 x 1-min charts side by side for the same symbol and time-frame. You will be able to see that the chart on the right doesn't have the data for a few minutes. Please look and advise what's causing this issue and how can I get it fixed. tx K |
Missing data.JPG / V - Attached On 2019-07-30 20:23:25 UTC - Size: 45.14 KB - 242 views |
[2019-07-31 04:38:32] |
Sierra Chart Engineering - Posts: 104368 |
Refer to this section here in regards to this: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Missing or Incomplete Intraday Chart Data It may be because of this reason here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Incorrect Chart and Session Times Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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