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Date/Time: Sun, 28 Apr 2024 02:27:49 +0000



Bad Ticks

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[2019-07-29 16:47:19]
User507265 - Posts: 7
Hello, can you tell me how to reduce the number of bad ticks I'm getting on my charts? I see a lot of these in the pre-market, but in this chart it was around the Open. Here you can see 3 very large wick bars
https://prnt.sc/oll9sh
My broker's platform charts didnt show those extreme highs up to 5.20 (the highest point reached was 4.40), it seems those 3 wick bars only appeared on Sierra's charts.
I'd like to remove them because they are so large the auto-scaling makes all other bars look tiny. I tried "delete all data and download" already but the charts still show those bars. How can I correct this?
[2019-07-29 17:59:47]
Sierra Chart Engineering - Posts: 104368
Those are not really data errors but actual trades that took place. We may need to filter them out. But they are valid.

And also when posting an image of a chart only use this method here:
https://www.sierrachart.com/index.php?page=PostingInformation.php#PostingAnImage
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-07-29 17:59:57

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