Support Board

Date/Time: Fri, 19 Apr 2024 22:49:51 +0000

Notice: "Downloads are not enabled" message.

[2013-12-05 01:59:53] #1 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
If you are running a significantly older version of Sierra Chart you may receive the message "Downloads are not enabled" and historical Intraday data will not be downloaded. To resolve this problem update Sierra Chart to the current version by selecting Help >> Download Current Version. It generally is a good idea to update Sierra Chart from time to time. This problem is only affecting users who have not updated for more than 13 months. This would be from versions 917 and earlier and if Sierra Chart is using the Sierra Chart server protocol for Intraday data. Newer versions of Sierra Chart have reduced CPU usage and many improvements . Therefore, it is a good idea to keep up-to-date. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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