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Date/Time: Sat, 07 Dec 2019 02:23:13 +0000

Notice: "Downloads are not enabled" message.

[2013-12-05 01:59:53]
Sierra Chart Engineering - Posts: 78977

If you are running a significantly older version of Sierra Chart you may receive the message "Downloads are not enabled" and historical Intraday data will not be downloaded.

To resolve this problem update Sierra Chart to the current version by selecting Help >> Download Current Version.

It generally is a good idea to update Sierra Chart from time to time. This problem is only affecting users who have not updated for more than 13 months. This would be from versions 917 and earlier and if Sierra Chart is using the Sierra Chart server protocol for Intraday data.

Newer versions of Sierra Chart have reduced CPU usage and many improvements . Therefore, it is a good idea to keep up-to-date.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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