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Date/Time: Sun, 28 Apr 2024 00:42:23 +0000



Payment problem via mastercard

View Count: 659

[2019-07-26 20:33:44]
User95370 - Posts: 28
Hi, I am trying to pay through my mastercard credit card but both paypal and authorize are not working for me. Paypal is forcing me to sign up for a new account (which i am unable to as it tells my email addressess is already registered with paypal) and authorize just keeps on loading page endlessly in alll browsers. I am attaching screenshot of both.
Date Time Of Last Edit: 2019-07-26 20:37:56
Private File
Private File
[2019-07-27 01:05:54]
Sierra Chart Engineering - Posts: 104368
Well you would need to use Authorize.net and if this is not working for you, then we could do this as a manual transaction. You can provide your card details through a ticket and then we will delete them after we do the transaction:
https://www.sierrachart.com/usercp.php?page=SupportTickets

We will need to know how much credit you want to add to your account.

First try restarting your browser. Press Escape when you see that Authorize.net pop up and then try to open it again.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-07-27 01:06:58

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