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Date/Time: Sun, 15 Dec 2019 16:40:34 +0000



unhandled exception messages

[2013-12-04 21:53:55]
Atlatyl - Posts: 17
I am getting these unhandled exception messages routinely over the last week...on both the current and the last version of the software...forces me to shut down the chartbook..it is not specific to any particular chartbook or charts...nothing has changed on my computer...been running sierra charts for years. Seems to happen randomly...not good while trading : / Restart doesn’t help. Running XP, pentium D CPU 2.80 GHz (2 CPUs)..1022MB RAM....help?
attachmentsierra.bmp - Attached On 2013-12-04 21:47:21 UTC - Size: 873.56 KB - 131 views
Attachment Deleted.
[2013-12-04 22:56:05]
Sierra Chart Engineering - Posts: 79194
Are you running any custom studies?

If so, could you refer to help topic 17:
http://www.sierrachart.com/index.php?l=doc/helpdetails17.html#h17.1

If you still need help please attach your Chartbook. It can be attached privately so only we can view it. We will test the Chartbook. Here are the instructions:

https://www.sierrachart.com/index.php?l=PostingInformation.php#log

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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