Login Page - Create Account

Support Board


Date/Time: Fri, 04 Jul 2025 20:56:02 +0000



Custom Tick Size

View Count: 850

[2019-07-24 18:27:16]
User752087 - Posts: 5
Hi,
and thanks in advance for your help.

I would like to keep a Custom Tick Size value every time I open certain symbols.

I found a SC Forum post that suggests to open Global Symbol Settings and change the tick size in there for each symbol.
If a symbol is not in the list, the posts suggest to add the symbol to the list.
Problem is when I add the symbol (for this example: ZS - zscaler) it looks like its not recognized,( I have noticed the other symbols in the list have a $ dollar sign before the ticker - should I then add a dollar sign e.g. $ZS?)

What am I doing wrong?
[2019-07-24 18:31:46]
Sierra Chart Engineering - Posts: 104368
You need to add the exact symbol you are using. There should not be any difficulty with this. The documentation is on this page:
Global Symbol Settings

Do not use a $ if that is not part of the symbol.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account