Support Board
Date/Time: Fri, 04 Jul 2025 20:54:28 +0000
Sierra Chart has crashed
View Count: 703
[2019-07-24 06:55:13] |
User437588 - Posts: 69 |
Hello Unfortunately, Sierra Chart has crashed a lot in the recent past (2 months). In most cases, this happened when I already want to move or delete lines that are not drawn in the chart. The following error message appears. SierraChart does not work anymore Windows can search online for a solution! -online search for a solution and close the program? -Close the program? Sierra Chart can then no longer operate and must be restarted. Where is the mistake, I ask for your help. Sierra Chart then brings up the following error message, see ScreenShoot. |
[2019-07-24 10:24:12] |
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Refer to help topic 17: Sierra Chart Unexpectedly Shutting Down | Memory Errors | Unusual Software Problems | Exception Errors | Freezing of User Interface Also make sure that you are not using the Global Settings >> Graphics Settings >> Other >> Open GL option. In most cases, this happened when I already want to move or delete lines that are not drawn in the chart. There could be a possibility this is a bug in the program but we first want you to run Sierra Chart in Safe Mode. And also update to the latest version.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-07-24 10:26:31
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