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Date/Time: Wed, 01 May 2024 21:35:19 +0000



Historical Data "skipping"??

View Count: 1267

[2013-12-04 14:12:51]
Denise Fernandez - Posts: 2
In the last two days when I open my charts, the overnight data is not downloading. It is starting at the time I opened the charts. Whereas previously it would state "historical download complete", it is now saying 'historical download skipped"? Why is that?. I currently have package 3 and historical data from what I understand has always been included in this package. Please advise. I did try to reload/refresh data,to no avail.
[2013-12-04 15:31:08]
Sierra Chart - Max - Posts: 5598
Post the Message Log following the steps here:
https://www.sierrachart.com/index.php?l=PostingInformation.php#log
Sierra Chart Support
[2013-12-04 18:04:34]
Sierra Chart Engineering - Posts: 104368
You need to update Sierra Chart to the current version.

You are running a significantly older version. Please update by selecting Help >> Download Current Version.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-05-08 07:57:04]
User39960 - Posts: 1
hello, please can you help me? what does it mean when i try to open chart of my downloaded stock prices from pc (AAPL 1994-2014 daily data) to sierra chart when it´s written "skipping historical data"

I also enclose printscreen.

Thank you a lot
Date Time Of Last Edit: 2014-05-08 08:05:55
imageskipping historical data.png / V - Attached On 2014-05-08 08:05:39 UTC - Size: 44.02 KB - 355 views
[2014-05-08 08:19:13]
Sierra Chart Engineering - Posts: 104368
You are not using a valid symbol. Use the Sierra Chart Historical Data service:
http://www.sierrachart.com/index.php?l=doc/SierraChartHistoricalData.html

And use the symbol: AAPL. Open a chart through File >> Find Symbol.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-05-08 08:19:36

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