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Date/Time: Wed, 24 Jul 2019 05:42:05 +0000



Payment via Bitpay

Support Request:
[2013-12-04 14:12:33]
User81076 - Posts: 4
I'm just coming from Test version and payed my first data service via Bitpay with Bitcoins.

It's great that you offer that possibility.

My question: Now my payment to the Bitpay address has got 5 confirmations but my Sierra account doesn't show my payment yet.

How much time/confirmations does it take usually, till my Sierra account shows arrival of my money?


[2013-12-04 15:27:28]
Sierra Chart - Max - Posts: 4238
Bitpay has notified us that the bitcoin payment came late. Let us know if you would like us to process the payment at the current rate or if you would us to refund it.
Sierra Chart Support
Date Time Of Last Edit: 2013-12-04 15:31:59

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