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Direct MessagesDate/Time: Tue, 30 Apr 2024 11:40:15 +0000
Orders and Positions Balance not reflecting Intraday deposits?
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| [2019-07-19 18:31:19] |
| jaxscott1 - Posts: 24 |
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I've made a wired deposit into my AMP trading account and the funds are verified there, but the increased balance is not being reflected in Sierra chart. Is there something going on here I don't know about? I have refreshed, logged out and logged back in, with no joy.
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| [2019-07-19 19:26:50] |
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In the case of the TT order routing connection the balance will only update at most once a day if there is no trading activity in the account. This is just how the TT system works. We have to poll their system for account balances. We cannot do that continuously for all accounts. That would be inefficient can also lead to rate limits. That definitely is a weakness of their system. If you put in an order at a price level which will not fill and then cancel it, that will cause the accounts balance (Or margin utilization as it is called) to be fetched from TT. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-07-19 19:27:23
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