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Date/Time: Fri, 19 Apr 2024 09:16:57 +0000



Tick Chart Differs from Friends

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[2013-12-04 05:01:40]
HeavyMike - Posts: 25
Using the exact same Chartbook, we have bars show at 1000 ticks, but the times are different. They start off the same for the day and then they start to differ. I've tried to delete the scid file and delete/download. Any suggestions?
[2013-12-04 05:12:46]
Sierra Chart Engineering - Posts: 104368
If you are trading futures, then the best solution to this is to use our new futures data feed:
https://www.sierrachart.com/index.php?l=doc/SierraChartRealTimeFuturesStockDataFeed.php

This will require a direct paid account with us if you do not already have one:
https://www.sierrachart.com/index.php?l=doc/doc_DirectAccount.html


Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-12-04 05:13:07
[2013-12-04 05:21:10]
HeavyMike - Posts: 25
I'm on ESZ3, and my chartbook is off by 8 seconds compared to my friend. Do you know why this occurs? It starts off ok at 00:00:00, but then starts to be off by a few seconds and now it's off by 8.
[2013-12-04 05:22:17]
Sierra Chart Engineering - Posts: 104368
These are the relevant help topics:
http://www.sierrachart.com/index.php?l=helpdetails47.html
http://www.sierrachart.com/index.php?l=helpdetails43.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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