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Date/Time: Sun, 28 Apr 2024 04:56:27 +0000



Shortcut issue - V1949

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[2019-07-16 14:00:04]
User877753 - Posts: 152
Hello,

Odd behaviour with short cuts with 1949.

For months, I assigned the following shortcuts :
- "E" (without control nor alt nor shift) to : Trading Keyboard Shortcuts >> Move To Break Even.
Worked fine.
- B for Buy Market
- U for Sell Market
- F for Flatten and Cancel
Worked fine.

With 1949, weird things happen :
- 5 with the keypad, it fires the "Move to break even command
- 2 with keypad : Buy Market
- 6 with keypad : Flatten and cancel

I noticed it on a chart as I changed a volume chart from 1500 to 500 : as I typed the 5, "Move To Break Even" fired.

Same problem with the trading DOM : as I changed the quantity to 5, instead of changing the current number of contracts to 5, it fired the "Move To Break Even" event.
Changing quantity for 1,3,4,7,8,9 works fine, but :
2 >> buy market
5 >> move stop to breakeven
6 >> flatten and cancel

Unbelievable !

I cleared all shortcuts to the menu : the problem arises again.

What's happening there ?

Nota : I use an european (french) keyboard.

Thnaks for your help,

JM
[2019-07-16 14:09:31]
User877753 - Posts: 152
PS : I knew the note :
Note: Do not use individual letters and numbers for keyboard shortcuts without a modifier (Control, Alt, Shift). Keyboard shortcuts are handled at the operating system level and you will lose use of these individual letters and numbers that you use if you are not using a modifier. For example, if you use the number 1, you will not be able to type 1 any longer within Sierra Chart text boxes.

But it worked fine till 1941 version.

I guess I really should use Control alt or Shift for now on, which I find a little cumbersome ?

Thanks anyway.
[2019-07-16 16:55:12]
Sierra Chart Engineering - Posts: 104368
We will resolve the issue described in post #1.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-07-16 20:57:13]
Sierra Chart Engineering - Posts: 104368
This problem has been resolved as of version 1950. You can update now.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-07-16 20:57:36
[2019-07-17 05:32:22]
User877753 - Posts: 152
Thanks for the fix, works fine so far.

Question about all active Shortcuts : is there a way to list all active Keyboard Shortcuts at once, e.g a summary window, a list to export ?

Thanks in advance
Regards,
JM
[2019-07-17 06:08:55]
Sierra Chart Engineering - Posts: 104368
No this is not supported.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-07-17 06:15:17]
User877753 - Posts: 152
Would be an intereting feature to clarify and summarize existing internal customized shortcuts : could you consider it ?
[2019-07-27 02:39:24]
Sierra Chart Engineering - Posts: 104368
All issues should now be resolved as of the current version of Sierra Chart which is now 1957.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-07-27 05:05:51]
User877753 - Posts: 152
Great, thanks.
Any news about a way of listing all active Keyboard Shortcuts ?

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