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Date/Time: Mon, 06 May 2024 13:40:49 +0000



Ver. 1939 /Cant Roll Back

View Count: 594

[2019-07-09 14:22:05]
User371906 - Posts: 141
Hello,

I am trying to change version as I always do by using Help / Download Current Version, the program gives the usual “The Software update has been downloaded” by pressing either Yes/No it doesn't return the usual box that allows change of version.

Tried the other options Help / Download Prerelease and also Help / Install Previous Version to no avail.
Current version is 1939.

Trying to change to pass version, what else can I try to be able to roll back.

Thank you
Date Time Of Last Edit: 2019-07-09 14:23:05
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[2019-07-09 16:34:36]
Sierra Chart Engineering - Posts: 104368
Based on the log the installation of version 1939 succeeded.

Use the installer directly with this link:
https://www.sierrachart.com/downloads/SierraChartFileDownloader.exe

Here are the instructions to go to a specific version:
Software Download: Software Rollback Procedure
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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