Login Page - Create Account

Support Board


Date/Time: Tue, 07 May 2024 00:17:35 +0000



Trading Dom for Replaying Chart

View Count: 886

[2019-07-09 05:31:26]
User222674 - Posts: 1
Hi support team members,

I had previously purchased Service package 3 which had already expired. I am currently trying out the replay function for the "expired" software. I use replay to start at an earlier date and when I use "Open Trading DOM for chart", the trading DOM window opens but price ladder is inactive even though the replay is running. The DOM ladder appears to display the most recent price of the chart and not the replay prices at the earlier date. I can still use the trade window to issue market orders. I can't issue limit orders because the price ladder and trade window are both not showing the current set of replay prices. Also I can't seem to be able to issue orders directly on the chart itself.

Thanks.
[2019-07-09 05:43:33]
Sierra Chart Engineering - Posts: 104368
You need to follow the instructions here:
Replaying Charts: Replaying Trade DOM Windows

Also I can't seem to be able to issue orders directly on the chart itself.
This probably would be because your Sierra Chart account is expired.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-07-09 05:45:01

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account