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Date/Time: Fri, 26 Apr 2024 19:28:18 +0000



new download won't connect

View Count: 1543

[2013-12-02 15:01:45]
William A Driver - Posts: 3
Just downloaded update 1057 & it won't connect to data feed.
Checked all the IB & Sierra settings. Never had this before?
Can someone help - thanks
[2013-12-02 15:41:49]
Sierra Chart Engineering - Posts: 104368
Make sure you have TWS 9392 or higher. You can download it here:
https://download2.interactivebrokers.com/download/tws40_install_latest.exe

If you still have difficulty post a copy of the Message Log, by following these steps:
https://www.sierrachart.com/index.php?l=PostingInformation.php#log
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-12-02 19:58:11]
William A Driver - Posts: 3
Thank you - that worked!

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