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Date/Time: Wed, 24 Jul 2019 05:38:31 +0000



Strange but no Down Tick Volume?

Support Request:
[2013-12-02 14:57:51]
FFTrader - Posts: 169
Dear Support,

Attached is a chart of 30 seconds for the GC 2014 Feb futures. Data provider is Interactive Brokers with the "Intraday Data Storage Time Unit" set to 1 tick.

There are only 2 studies on this attached chart:
- Up Tick Volume
- Down Tick Volume

For some reason, Down Tick Volume will NOT load during live data but will load historically (noticed that there are times when Down Tick Volume is completely at zero for extended periods). What is going on and how do I fixed it? It was not like this last Friday. I doubt it is with Interactive Brokers as it was working just fine - up until last Friday ...
Date Time Of Last Edit: 2013-12-03 00:58:03
image20131202 GC 30 seconds.PNG / V - Attached On 2013-12-02 14:52:29 UTC - Size: 311.8 KB - 204 views
[2013-12-05 03:14:03]
Sierra Chart Engineering - Posts: 74136
Interactive Brokers does not have the proper data for these studies. And we cannot offer any further help with this relating to Interactive Brokers data.

We recommend using the new Sierra Chart futures data feed:
http://www.sierrachart.com/index.php?l=doc/SierraChartRealTimeFuturesStockDataFeed.php

Here is an example:
http://www.sierrachart.com/image.php?l=1386213126989.png

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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