Login Page - Create Account

Support Board


Date/Time: Fri, 03 May 2024 17:41:31 +0000



cancel / close my account

View Count: 525

[2019-06-30 16:51:40]
User798620 - Posts: 29
i want to make sure everything is canceled and im not being billed anymore for this account, i dont use it anymore, cant seem to find this info on the site, its been a while since i paid for service, but for some reason i can still login and use it just fine. so i want to check that its been done right...
[2019-06-30 17:11:24]
Sierra Chart Engineering - Posts: 104368
Your account is associated with Green Chart. You must contact them. We do not have any control over their billing.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account