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Date/Time: Fri, 03 May 2024 18:48:46 +0000



Issues with Dow Jones Micros

View Count: 1372

[2019-06-28 16:24:21]
Stephen Byrne - Posts: 2
Hi there,

I'm having an issue with Dow Jones Micro (September - MYMU19) where the chart is delayed in updating and the market ladder isn't displaying any numbers or depth.

See attached screenshots of the DOM as well as the chart.

Thanks,


https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=29488

https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=29489
[2019-06-28 17:05:08]
Sierra Chart Engineering - Posts: 104368
We want you to restart Sierra Chart and then open your charts.

After about 30 seconds, provide a copy of the Message Log following these instructions:
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