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Date/Time: Fri, 03 May 2024 13:22:40 +0000



Unable to login to Rithimic/OneUp trader otc bridge

View Count: 1232

[2019-06-27 15:38:50]
User805846 - Posts: 6
Unable to log in plz help, keeps disconnecting,

Rithmic Trading | Port for executable: 53826 | 2019-06-27 13:39:31.138
Listening socket (2296). Port 53826 | Closed. | 2019-06-27 13:39:31.138
Rithmic Trading | Starting server: C:\SierraChart2\Rim\DTCBridge.exe | 2019-06-27 13:39:31.141
Created process C:\SierraChart2\Rim\DTCBridge.exe. Parameters: /Port:53826. Current folder: C:\SierraChart2\Rim | 2019-06-27 13:39:31.223
Rithmic Trading | Bridge process is not running! | 2019-06-27 13:39:33.325
Rithmic Trading | Connecting to the server 127.0.0.1. Port 53826 | 2019-06-27 13:39:33.325
DTC Client socket (2) | Creating socket. | 2019-06-27 13:39:33.325
DTC Client socket (2) | Connecting to IP: 127.0.0.1. | 2019-06-27 13:39:33.325
DTC Client socket (2) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2019-06-27 13:39:34.327 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-06-27 13:39:34.371
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-06-27 13:39:34.371
DTC Client socket (2) | Closed. | 2019-06-27 13:39:34.371
Rithmic Trading | Disconnected. | 2019-06-27 13:39:34.377
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-06-27 13:39:34.377
HTTPS connection ID:3 to www.sierrachart.com:443 for request ID:3 (2) | Creating socket. Using TLS 1.2. | 2019-06-27 13:39:34.447
The message log has been sent to support. | 2019-06-27 13:39:34.447 *
HTTPS connection ID:3 to www.sierrachart.com:443 for request ID:3 (2) | Connecting to IP: 46.4.97.203. | 2019-06-27 13:39:34.447
Sending of the Message Log is completed. The response was saved to C:\SierraChart2\Data\MessageLogAnalysis.htm | 2019-06-27 13:39:35.439
HTTPS connection ID:3 to www.sierrachart.com:443 for request ID:3 (2) | Shutdown started. Waiting for graceful close. | 2019-06-27 13:39:35.975
HTTPS connection ID:3 to www.sierrachart.com:443 for request ID:3 (2) | Socket gracefully closed by remote side. | 2019-06-27 13:39:36.003
HTTPS connection ID:3 to www.sierrachart.com:443 for request ID:3 (2) | Closed. | 2019-06-27 13:39:36.004

Rithmic Trading | Port for executable: 53831 | 2019-06-27 13:39:36.499
Listening socket (2232). Port 53831 | Closed. | 2019-06-27 13:39:36.500
Rithmic Trading | Starting server: C:\SierraChart2\Rim\DTCBridge.exe | 2019-06-27 13:39:36.503
Created process C:\SierraChart2\Rim\DTCBridge.exe. Parameters: /Port:53831. Current folder: C:\SierraChart2\Rim | 2019-06-27 13:39:36.631
DTC Client socket (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2019-06-27 13:39:38.584 *
DTC Client socket (1) | Socket gracefully closed by remote side. | 2019-06-27 13:39:38.584
DTC Client socket (1) | Closed. | 2019-06-27 13:39:38.584
Rithmic Trading | Bridge process is not running! | 2019-06-27 13:39:38.626
Rithmic Trading | Connecting to the server 127.0.0.1. Port 53831 | 2019-06-27 13:39:38.626
DTC Client socket (1) | Creating socket. | 2019-06-27 13:39:38.626
DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2019-06-27 13:39:38.626
DTC Client socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2019-06-27 13:39:39.630 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-06-27 13:39:39.630
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-06-27 13:39:39.630
DTC Client socket (1) | Closed. | 2019-06-27 13:39:39.630
Rithmic Trading | Disconnected. | 2019-06-27 13:39:39.641
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-06-27 13:39:39.641
File >> Disconnect selected. | 2019-06-27 13:39:40.940
Rithmic Trading | Disconnected. | 2019-06-27 13:39:40.941
The message log has been sent to support. | 2019-06-27 13:40:41.650 *
HTTPS connection ID:4 to www.sierrachart.com:443 for request ID:4 (1) | Creating socket. Using TLS 1.2. | 2019-06-27 13:40:41.650
HTTPS connection ID:4 to www.sierrachart.com:443 for request ID:4 (1) | Connecting to IP: 46.4.97.203. | 2019-06-27 13:40:41.651
Sending of the Message Log is completed. The response was saved to C:\SierraChart2\Data\MessageLogAnalysis.htm | 2019-06-27 13:40:42.459
HTTPS connection ID:4 to www.sierrachart.com:443 for request ID:4 (1) | Shutdown started. Waiting for graceful close. | 2019-06-27 13:40:42.952
HTTPS connection ID:4 to www.sierrachart.com:443 for request ID:4 (1) | Socket gracefully closed by remote side. | 2019-06-27 13:40:42.981
HTTPS connection ID:4 to www.sierrachart.com:443 for request ID:4 (1) | Closed. | 2019-06-27 13:40:42.981
[2019-06-28 14:10:03]
Sierra Chart Engineering - Posts: 104368
You need to have your own direct account to connect to Rithmic through One up Trader:
Direct Sierra Chart Account
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

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