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Direct MessagesDate/Time: Thu, 25 Apr 2024 10:00:52 +0000
DOM has live prices but chart is frozen.
View Count: 656
| [2019-06-26 01:31:43] |
| User608930 - Posts: 3 |
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Hello, I am trading with BitMEX and i'm getting normal prices on the Trade DOM, but all of a sudden my charts aren't updating.
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| [2019-06-26 01:50:09] |
| User608930 - Posts: 3 |
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Furthermore, the highlighted(current) price on the DOM is frozen where the chart is, but you can still see bids/asks move around
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| [2019-06-26 02:08:51] |
| User608930 - Posts: 3 |
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I've also gone as far as reinstalling a 2nd copy of Sierra chart, as well as trying it on a different computer
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| [2019-06-26 02:31:14] |
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The BitMex data feed at the BitMex source had a problem. We have reestablished the connection to it so the problem is now resolved. If there is any missing data in your Intraday charts, refer to: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-06-26 02:31:51
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