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Date/Time: Thu, 18 Apr 2024 11:50:22 +0000



Login Help

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[2019-06-26 00:50:02]
User285076 - Posts: 1
not able to log in Sierra Charts.
It says
Connection Error from sevice CQG WEB API market data unsuccessful Sever message Username or password is incorrect.
My user name is correct and i just reset my password.
[2019-06-26 02:40:16]
Sierra Chart Engineering - Posts: 104368
Refer to item 4 here in regards to this:
CQG Trading Platform Service: Common Error Messages
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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