Support Board
Date/Time: Thu, 18 Apr 2024 11:50:22 +0000
Login Help
View Count: 581
[2019-06-26 00:50:02] |
User285076 - Posts: 1 |
not able to log in Sierra Charts. It says Connection Error from sevice CQG WEB API market data unsuccessful Sever message Username or password is incorrect. My user name is correct and i just reset my password. |
[2019-06-26 02:40:16] |
Sierra Chart Engineering - Posts: 104368 |
Refer to item 4 here in regards to this: CQG Trading Platform Service: Common Error Messages Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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