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Date/Time: Thu, 18 Apr 2024 23:30:23 +0000



Average Fill price shows as 'Infinity'

View Count: 678

[2019-06-18 21:13:26]
User144572 - Posts: 3
When reviewing orders under Trade>Trade Orders and Positions, average fill price shows string with value of 'Infinity' and not average fill price. Price and Price 2 columns also show 0.00.

Did not find any hits on support board.

Have uploaded logs. Please let me know if any further info needed.
[2019-06-19 02:15:08]
Sierra Chart Engineering - Posts: 104368
For what symbol and is this with simulated or live trading?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-06-19 02:29:36]
User144572 - Posts: 3
Symbol was F.US.MESU19 and this was live trading
[2019-06-19 18:37:29]
Sierra Chart Engineering - Posts: 104368
There must be a problem with the order fill data from CQG which is causing the problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-06-19 18:37:37
[2019-06-20 01:41:34]
User144572 - Posts: 3
Okay. Any way to tell from logs?
[2019-06-20 03:55:11]
Sierra Chart Engineering - Posts: 104368
No we cannot tell. We tried to duplicate this and we ran a good test with multiple fills per order and could not reproduce.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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