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Date/Time: Thu, 25 Apr 2024 01:22:32 +0000



DVP tool not working (Volume Profile)

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[2019-06-18 21:12:36]
User80732 - Posts: 26
Hi There,

Whenever I try to use the DVP tool I get an error message (see attached)

However, I am still able to use the standard volume profile just fine.

Please advise. Thanks.
imageDVP not working.PNG / V - Attached On 2019-06-18 21:11:14 UTC - Size: 120.39 KB - 261 views
Attachment Deleted.
[2019-06-19 04:21:55]
Sierra Chart Engineering - Posts: 104368
For this you need the Advanced service package. Follow the instructions below:
To change your Sierra Chart Service Package, select "Help >> Account Control Panel" on the Sierra Chart program menu. On the displayed webpage, click on the "Set Service Package for Renewal" link.

Or go to this page:
https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation

You will need to login if you are not currently logged in.

In the "Available Services >> Choose Usage Time Service Package" frame, select the Service Package that you want to set your account to. Press the "Set" button.

The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price.

There is no charge for changing your Sierra Chart service package. Only your Sierra Chart account usage time ending date is adjusted.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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