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Date/Time: Tue, 07 May 2024 11:27:57 +0000



Sierra Charts CQGWEBAPI not showing open position display

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[2019-06-10 00:24:44]
User540426 - Posts: 3
Hello I am using a live account with AMP futures using CQGWEBAPI and sierra charts is not reflecting my open positions however when I log into CQG web platform everything is in sync and working fine, it is only sierra charts that seems to be out of sync and not showing the proper open position display. Why is this occurring?

I have submitted logs for review.
[2019-06-10 01:40:37]
Sierra Chart Engineering - Posts: 104368
This would be a problem on the CQG side. Refer to:
Trading Information Windows: Incorrectly Reported Trade Position Quantity

It is not something we can help with.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-06-10 01:55:37

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