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Direct MessagesDate/Time: Tue, 07 May 2024 23:15:54 +0000
data trade service down
View Count: 602
| [2019-06-07 16:28:09] |
| User968951 - Posts: 3 |
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hello, since this morning my data service don't work (fxcm demo) and other service don't work too. problem with the system on your side ? |
| [2019-06-07 16:28:25] |
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Provide a copy of the Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support |
| [2019-06-07 17:17:13] |
| User968951 - Posts: 3 |
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tried to uninstal, and reinstal the software, the installer don't want download the file, my firewall is desactivated
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| [2019-06-07 18:22:35] |
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This is what we want you to do. We want you to run Sierra Chart if it is not running or restart if it is running and enable the Force Login option on the login window. Let us know if you can then log into Sierra Chart.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-06-07 18:36:47] |
| User968951 - Posts: 3 |
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thanks, problem solved, it was my internet type connection (wifi) changed with cable, now it's working.
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To post a message in this thread, you need to log in with your Sierra Chart account: