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Date/Time: Sun, 06 Jul 2025 14:28:07 +0000



Trade Activity Log issues

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[2019-06-07 02:41:59]
MattK - Posts: 42
Hi,

I've been using the Trade Activity Log for a while now and everything has been working fine until today.

Sometimes there is delay (a few hours) before I can see my past trades, and now I can't even see anything before today even though my filters are set and the range is starting last week.

I was able to see it briefly and export the past trades and now I can't see them anymore.

Do you know what might be happening?

Thanks,
Matt
[2019-06-07 15:00:05]
Sierra Chart Engineering - Posts: 104368
There definitely could not be any delay to see any historical data saved. Once it is received it is immediately saved and can be viewed. Here are the instructions to use the Trade Activity Log:
Trade Activity Log: Viewing Historical Trade Activity


Make sure you press the "Apply" button after making any changes at the top of the Trade activity log.

There are also backup files available:
https://www.sierrachart.com/index.php?page=doc/TradeActivityLog.php#MissingTradeActivityAndBackupFiles
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-06-07 15:02:55

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