Support Board
Date/Time: Sun, 06 Jul 2025 14:19:43 +0000
Update chart doesn t seem to work
View Count: 682
| [2019-06-06 18:28:11] |
| User162290 - Posts: 11 |
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as you can see on the image ... the Micro ES is missing a lot of data versus the MINI ES. it is normally 99 % tick for tick. I think there is an issue with my data download update on my chart . I tried to download it a few times..even close Sierra and opened new chart and chart book but there is still a big chuck of data missing ? what can i do to get it back ? thanks Kevin |
 error data missing es versus micro es.png / V - Attached On 2019-06-06 18:25:16 UTC - Size: 103.49 KB - 277 views Attachment Deleted. |
| [2019-06-06 21:01:19] |
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Follow the procedure here to download that missing data: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart If it is still missing, let us know. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-06-07 18:14:41] |
| User162290 - Posts: 11 |
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great it worked by doing this : Right-click your Pointer and select Delete and Download Data on the Chart Shortcut Menu. This will delete and re-download from the position you pointed to, all the way to the end of the data file. You will see Downloading Historical Data displayed on the chart window. Refer to the image to the right. cheers |
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