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Date/Time: Thu, 28 Mar 2024 13:32:53 +0000



CME data feed connection issue

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[2013-11-27 15:15:46]
RafiH - Posts: 28
I'm set up with Infinty and can see the [M] by the contract. Why does my feed as of today look like this on a numbers bar chart? (see attached document)

attachmentCME feed.docx - Attached On 2013-11-27 15:14:19 UTC - Size: 418.83 KB - 401 views
[2013-11-27 16:26:27]
Sierra Chart Engineering - Posts: 104368
The image you have provided is not clear. Provide an image of the chart, by using these steps only
https://www.sierrachart.com/index.php?l=PostingInformation.php#Image


Also, from what we can tell you might need to increase the spacing between the chart bars. Refer to the instructions here:
https://www.sierrachart.com/index.php?l=doc/doc_NumbersBars.php#Scaling
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-11-27 17:36:23]
RafiH - Posts: 28
I sent the word document so you could see the data/trade settings. I'm including the screen upload, but you can't see settings. Also, you can see prices on the right - it is spaced appropriately for ES!

http://www.sierrachart.com/image.php?l=1385573763452.png

[2013-11-27 17:50:24]
Sierra Chart Engineering - Posts: 104368
The problem is the contract month and year are not correct. You are using the September 2014 symbol in the chart. Change the symbol through Chart >> Chart Settings.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-11-27 18:00:59]
RafiH - Posts: 28
Feel pretty stupid. Thank you for your help.

By the way, how can we get market statistics for S&P Net issues (Adv/Dec) and Net volume? Market stats only have NYSE information?
Date Time Of Last Edit: 2013-11-27 18:22:15
[2013-11-27 18:24:05]
RafiH - Posts: 28
After comparing your feed to DTN/IQfeed, it is pretty awesome. Only difference I see is at announcement on FOMC day. Your data is missing some contracts. Any way to investigate and fix that? I can send screen shots comparing if you like.
Date Time Of Last Edit: 2013-11-27 18:24:23

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