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Direct MessagesDate/Time: Sun, 05 May 2024 06:00:35 +0000
Chart bars won't display after setting Chart Settings->Use Date Range
View Count: 871
| [2019-06-04 15:28:36] |
| Chad - Posts: 231 |
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I'm running v1928 and, while connected to the SC Data feed, I go to File->Find Symbol, select ESM19 futures from Indices. The chart auto-populates with 1-min price bars, then I R-click & select Chart Settings, and select 'Use Date Range' in Main Settings. Input as Start: 2019-04-26 and End: 2019-04-29 and OK. The chart goes blank and after a few minutes, still no result. If I do the same thing while connected to my Interactive Brokers datafeed, there's no issue with this. Am I missing something? |
| [2019-06-04 17:23:14] |
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At the top left of the Chart >> Chart Settings window there is the Date Range in File displayed. What is that date range?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-06-04 18:17:53] |
| Chad - Posts: 231 |
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2018-09-24 to 2019-06-03
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| [2019-06-04 19:38:37] |
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Then the problem is a combination of the fact that, that time period spans over a weekend and it must also be the Session Times settings which are filtering out the data.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-06-04 19:39:14
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| [2019-06-04 21:23:21] |
| Chad - Posts: 231 |
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It works now, not sure what the issue was. I had/have session times as 00:00:00-23:59:59 UTC, maybe I did indeed have the Date Range in File set wrong. False alarm. Thank you for your help!
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