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Error Connect Sierra to Gaim Capital SIM

View Count: 701

[2019-06-03 21:00:01]
User241889 - Posts: 1
Hi all,
Can't connect to gain capital,
I was Talking to them, they check and ask me to check with you.
Here is the log message:

GAIN Capital/OEC | Connecting to trading server sim.gainfutures.com. Port: 9300. | 2019-06-03 16:50:45.166
GAIN Capital FIX Trading socket (1) | Creating socket. | 2019-06-03 16:50:45.166
GAIN Capital FIX Trading socket (1) | Connecting to IP: 67.23.52.37. | 2019-06-03 16:50:45.166
GAIN Capital FIX Trading: Sending the Logon message. | 2019-06-03 16:50:45.538
GAIN Capital FIX Trading socket (1) | Socket gracefully closed by remote side. | 2019-06-03 16:50:45.706
GAIN Capital FIX Trading: Socket connection was closed without any logout messages sent or received. | 2019-06-03 16:50:45.706
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-06-03 16:50:45.706
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-06-03 16:50:45.706
GAIN Capital/OEC | Disconnected from the trading server. | 2019-06-03 16:50:45.706
GAIN Capital FIX Trading socket (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-06-03 16:50:45.706
GAIN Capital FIX Trading socket (1) | Closed. | 2019-06-03 16:50:45.706
GAIN Capital/OEC | Disconnected. | 2019-06-03 16:50:45.710
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-06-03 16:50:45.711
Date Time Of Last Edit: 2019-06-03 21:00:43
[2019-06-04 03:46:18]
Sierra Chart Engineering - Posts: 104368
These are the relevant messages:
GAIN Capital FIX Trading: Sending the Logon message. | 2019-06-03 16:50:45.538
GAIN Capital FIX Trading socket (1) | Socket gracefully closed by remote side. | 2019-06-03 16:50:45.706

Refer to:
https://www.sierrachart.com/index.php?page=doc/GAINCapitalOECTrader.php#ConnectionProblem
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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