Support Board
Date/Time: Sat, 04 May 2024 22:04:19 +0000
Out of bounds array error
View Count: 1147
[2019-06-03 08:20:57] |
User907968 - Posts: 802 |
Hi support, v1928 I have submitted a message log for analysis as I am seeing this message repeatedly (relating to various charts) - Chart #16 | Base Graph ID: 0 SubGraphData Array2: Out of bounds array error at Index 0 | 2019-06-03 03:08:58.164 For information - I removed all studies and the error messages persisted. I set 'Copy Chart Drawings From Chart #'s:' to empty and the messages stopped. The drawings being copied from the parent chart have alerts if this is relevant. The child chart is set with fewer 'Days to Load' than the parent chart. v1926 I don't believe behaved in this manner. |
[2019-06-04 03:36:59] |
Sierra Chart Engineering - Posts: 104368 |
Provide this Chartbook by following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2019-06-04 05:39:10] |
User907968 - Posts: 802 |
Hi, I am no longer seeing the error in the Chartbook relating to the previously submitted message log, but I will attach it anyways. |
Private File |
[2019-06-04 05:44:01] |
User907968 - Posts: 802 |
Second Chartbook attached is showing the described behaviour this morning, I have also submitted a related message log.
|
Private File |
[2019-06-05 03:50:52] |
Sierra Chart Engineering - Posts: 104368 |
Thank you for the Chartbook. This will be resolved in the next release.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: