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Date/Time: Thu, 02 May 2024 15:49:16 +0000



Data not real time

View Count: 775

[2019-05-30 15:15:12]
daniel1950 - Posts: 13
I just purchased the level 5 package for $36 and was told that I would get real time data for /ES. How do I enable real time data? Right now I am 15-30 minutes behind on data.
[2019-05-31 03:06:35]
Sierra Chart Engineering - Posts: 104368
and was told that I would get real time data for /ES
You could not have been told this, at least not from this website or from us. Can you tell us how you were told this?

Refer to the following page for information relating to real-time futures data:
Is Historical and Real-time Futures Data Included?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-05-31 03:07:33
[2019-05-31 04:41:28]
daniel1950 - Posts: 13
my friend who has the level 5 package gets real time data from you guys. How do I enable the data? I have an account with ninjatrader.
[2019-05-31 04:54:12]
Sierra Chart Engineering - Posts: 104368
Does that account with ninja trader use CQG or what might be called continuum?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-05-31 15:49:11]
daniel1950 - Posts: 13
Yes I have that. How do I enable it? Also, does data come with the level 5 sierra package or no?
[2019-05-31 15:59:00]
Sierra Chart Engineering - Posts: 104368
You just need to follow the step-by-step instructions here:
CQG Trading Platform Service: Setup Instructions

One of the steps related to setting up your CQG account to allow Sierra Chart to connect has to be handled by your broker.

Historical data comes with the Sierra Chart service packages but not real-time futures data. That will come from CQG in your case.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-06-03 01:24:35]
daniel1950 - Posts: 13
can I get live e mini s&p futs data without CQG? From you guys? I have lvl 5 package, is there any extra cost? And if so, how much?
[2019-06-03 14:42:38]
Sierra Chart Engineering - Posts: 104368
Yes but this is more costly without a trading account. This is fully explained here:
Is Historical and Real-time Futures Data Included?

The CME exchange fee for this will be 42 USD per month plus the cost of the real-time connection.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-06-03 19:24:55]
daniel1950 - Posts: 13
ok, got it from ninjatrader. DO I do FIX Api or Web API?
[2019-06-03 20:34:11]
Sierra Chart Engineering - Posts: 104368
Just the CQG Web API if you are referring to CQG.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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